Budtender / Customer Educator

Bellevue, Washington, United States | Retail Store | Full-time

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Higher Leaf and Green-Theory are two recreational marijuana store brands operated by Molly's Market LLC.  We have a total of 75 employees across 4 stores serving the Eastside in Bellevue and Kirkland. We are seeking a Budtender/Customer Educator for immediate hire.  Previous experience Budtending is not required, however, a strong knowledge of marijuana products is a plus! We are heavily focused on customer service, so past experience working in retail is required.

DUTIES AND ACCOUNTABILITIES - CUSTOMER EDUCATOR

  • Customer Educators assist customers and are accountable for knowing relevant laws, and company policies and procedures.
  • Educate customers about marijuana products
  • Sell marijuana and marijuana-related products 
  • Process sales
  • Maintain knowledge of each product that is for sale
  • Follow proper inventory and cash handling procedures
  • Maintain knowledge of State and Federal Laws that are pertinent to your and ensure that the company stays compliant with state regulations. 
  • Accurately use the POS system & Greenbits
  • Follow all security and emergency procedures 
  • Assist other staff members as required
  • Clean and general upkeep of the store


SCHEDULING REQUIREMENTS

  • We are looking for employees who can be flexibly scheduled depending on business volume and are available days, evenings, weekdays, and weekends.
  • Work hours TBD and may vary between 9AM and 11PM.
  • Full-time positions available (32+ hours per week).


OTHER REQUIREMENTS

  • Must be 21 years of age or older to work in the store.
  • Must have reliable transportation to get you to and from work on time.
  • May not personally consume marijuana products during any times that would overlap with a scheduled shift.
  • Must pass background check (NO felony convictions of any kind per state laws), drug screening (excluding marijuana), and reference checks.


DESIRED QUALITIES and EXPERIENCE

  • 2+ years of experience working in retail / customer service
  • Has an interest in and keen joy for marijuana products
  • Operated with integrity
  • Takes pride in his/her work
  • Prefer hiring employees who live in Kirkland or nearby
  • Loves being of service
  • Exceptional customer service and interpersonal skills
  • Outstanding written and verbal communication skills
  • Proficient in problem solving, organizational and analytic skills
  • Keep a calm head when dealing with customer concerns
  • Embrace working a flexible schedule
  • Ability to speak and write English clearly and correctly
  • Ability to perform tasks that may require prolonged standing, sitting, walking, and kneeling
  • 2-3 years experience working in a retail environment
  • Familiarity with marijuana products


TECHNOLOGY REQUIREMENTS

  • Cell Phone or reliably checked landline. Smartphone is recommended for ease of access to our work scheduling system and other apps.
  • Must be able to use a POS (point-of-sale) system and other computerized technology systems
  • Must maintain an active email account and voicemail and check messages reguarly.

 

COMPENSATION & BENEFITS

  • Our positions have competitive pay
  • Health (medical and dental) benefits available on the first of the month following 60-days of employment.
  • 12 days of PTO (Vacation & Sick Time) offered per year
  • General discounts on marijuana products
  • Training available